Hogg Robinson Group looks to the future with optimism

Hogg Robinson Group (HRG) has seen the first early signs of returning confidence in 2009, as some companies have begun to increase face-to-face meetings abroad, especially in regions of greater growth such as the BRIC economies.

According to the corporate travel services company, it has continued to extend its client portfolio and expand its global network regardless of the challenging economic climate of 2009. New business acquired in 2009 covered a variety of industries including government, financial services, oil & gas and pharmaceutical companies.

Also, the client retention rate was over 90 percent.

David Radcliffe, chief executive of the company, mentioned that HRG is well placed for a positive 2010.

The company continued to develop its technology, launching new versions of its bespoke tools to help clients achieve better visibility and control of corporate travel management programmes. 

New enhancements were introduced within its online HRG Reporting tool to give new functionality with personalised dashboards’ and enhanced data manipulation. New benefits were also introduced to the company’s proprietary self service reservation tool, HRG Online including enhanced policy management, new rail booking features and additional booking options for no-frills carriers.