m-Travel.com and Travel Distribution News

Archives for March 2008

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Assessing customers' biggest priorities through the rental car process

Price transparency and the ability to book a specific make and model of car are the most important factors for customers when renting a vehicle, according to a survey by Avis.

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Role of GDS in enabling airlines to effectively market their value propositions

EFT Ancillary Revenue in Travel 2008 Special

GDSs acknowledge that travelers should be able to purchase whatever traveler content they desire via whatever channel they prefer.

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Are trans-Atlantic travel fares going to take a dip in near future?

As the Open Skies agreement between the United States and the European Union goes into effect, Air travel to Europe is about to undergo a significant change, one that is likely to spell more choices and cheaper fares for travelers.

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US Airways expands its international web presence

US Airways recently launched five international websites, with four more to be introduced soon, using the Amadeus e-Commerce Airline Suite to power its online shopping and reservations.

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Virgin Blue Group to introduce new Australian airline in December

Virgin Blue Group has introduced V Australia, its new premium three-class international airline.

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Indian LCCs show signs of technology adoption

India Distribution Special

Low cost carriers in India are making steady progress towards technology adoption, terming it as imperative development for their business to stay ahead of the growth curve.

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Hostelworld.com introduces iPhone application for tech savvy backpackers

Hostelworld.com has launched an iPhone specific version of its budget accommodation service.

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Skybus Airlines appoints Mike Hodge as CEO

Skybus Airlines has chosen Mike Hodge to succeed Bill Diffenderffer as chief executive officer, effective immediately.

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Lixto introduces new Hotel Online Market Intelligence Solution

Web intelligence company Lixto Software has launched new Hotel Online Market Intelligence solution, designed to be used by revenue and pricing managers in online travel companies to increase revenue and profit through higher average daily rates and higher occupancy levels.

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Makemytrip.com expects to break-even in this year

Online travel company Makemytrip.com (MMT) expects to achieve break-even by December 2008.

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"Dramatic e-commerce growth" positions Europe ahead of Asia

TDS Europe 2008 Special: Interview with Glenn D. Fogel, MD International, Priceline

Priceline firmly believes that its wide geographic reach, new market initiatives and extensive inventory are providing sustained impetus for growth. The company’s network of businesses and affiliates now operates in over 60 countries throughout North America, Europe, Asia, the Middle East and Africa, with content available in 22 languages. Earlier this year, Priceline stated that it is currently well-positioned to continue building out its global hotel business with new inventory and geographies and mining the synergies available when it build links among its regional businesses in the United States, Europe and Asia.

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"I still see significant upside for online travel companies in the US": Orbitz's Aaron Cooper

Online Marketing in Travel Special (25-26 June, Chicago www.eyefortravel.com/smusa)

Continue reading ""I still see significant upside for online travel companies in the US": Orbitz's Aaron Cooper"

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IBS Software invests in HBSi

IBS Software Services, PLC, has acquired the controlling interest in Hotel Booking Solutions, Inc, (HBSi).

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Trust to support Total Pricing in all four GDSs

Trust International has added Amadeus to the group of GDSs for which the `Total pricing' feature is supported by the Trust|Voyager CRS.

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All Nippon Airways may launch budget airline by next March

Japan's All Nippon Airways Co Ltd plans to set up a low-cost Asian airline. Nikkei Business Daily reported that ANA plans to launch the low-cost airline as early as fiscal 2008, citing unnamed sources.

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Sheraton Hotels & Resorts to get a make-over

Sheraton and its owners are undertaking an aggressive multi-year strategy to improve the quality and consistency of the brand portfolio that includes $1.3 billion in renovations, $400 million in key brand initiatives and $2 billion in new hotel openings.

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"50% of page views on the Internet are on social networking sites": Google's Ted Souder

Social Media Strategies Travel 2008 Special

Travel industry is using social media monitoring solutions, which tracks and analyses all forms of social media, including blog sites, top video-sharing sites, opinion review forums.

Continue reading ""50% of page views on the Internet are on social networking sites": Google's Ted Souder"

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UGC sites - a dream come true for loyalty marketers or a total nightmare?

Social Media Strategies Travel 2008 Special

Recently, a senior hotel executive mentioned that loyalty marketers are inherently successful at utilising the social media/marketing environment because they've been doing it in the real world for years. 

Continue reading "UGC sites - a dream come true for loyalty marketers or a total nightmare?"

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New LCC to be launched in Dubai

Dubai is gearing up for a new low-cost carrier. Emirates has stated that the new initiative will result in the formation of a new company that will operate a low-cost airline model with its own brand and identity.

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Air Canada's Robert A. Milton emerges as investor in AirAsia X

Robert A. Milton, chairman and chief executive officer of Ace Aviation Holdings Inc, parent company of Air Canada, has been identified as a minority shareholder in Malaysian long-haul, low-cost carrier AirAsia X.

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"Social media is not a trend, it's a whole new way of understanding markets"

Social Media Strategies Travel 2008 Special

How is social media being perceived by those who are integral part of travel industry?

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Human capital takes a front seat

Human capital is becoming an increasingly important measure of business success.  In the Sunday Times’ recent Best Companies to Work For competition, the share performance of the top 31 listed companies out performed all those in the FTSE 100 index.

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BA increases Iberia stake to 13.15%

British Airways is reportedly in talks with the major shareholder of Iberia and has not ruled out making a bid for the carrier.

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Pegasus extends its agreement with BCD Travel across its global network

Travel management company BCD Travel has renewed its contract with Pegasus Solutions for commission processing in the US, EMEA and APAC.

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American Airlines launches application on Facebook platform

American Airlines has launched Travel Bag, an application on Facebook Platform that makes it easy for users to share travel experiences with friends in their network.

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Travel Industry’s “Dragon’s Den” attracts key investors to TDS Europe 2008

In an increasingly unstable economic environment, where do you think the travel industry's most successful money men will be investing in 2008? And is uncertainty in the global economy likely to stifle innovation or will it instead open up opportunities for the right products and solutions to really get the foothold they deserve?

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Allotz.com launches into Asia unearthing the myths about Channel Management

20 March 2008

MEDIA RELEASE

Allotz.com launched their revolutionary Inventory Distribution Platform to the Asian travel market at the EyeforTravel Distribution Summit Asia conference in Singapore this week.

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Personalisation and CRM increasingly important in a web 2.0 environment

As the way people use the internet for communication and information sharing continues to change, travel companies need to consider how to adapt their customer acquisition and retention strategies in the new online paradigm.

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Carrentals.co.uk prepares for European roll-out, targets £23m turnover

Price comparison site Carrentals.co.uk has announced that Gareth Robinson will take on the role of Managing Director, responsible for the strategic development and direction of the brand as it looks to achieve £23m turnover by January 2009.

Continue reading "Carrentals.co.uk prepares for European roll-out, targets £23m turnover"

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AirAsia X targets flying 250,000 guests in its first year

Low-cost, long-haul carrier AirAsia X has achieved a milestone of 100,000 seats sold valued at approximately RM100 million in less than five months of its operations.

Continue reading "AirAsia X targets flying 250,000 guests in its first year"

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Do airline executives need to think of themselves as being in the travel business?

EFT Ancillary Revenue in Travel 2008 Special

In one of our recent interviews, impact on brand was cited as one of the major reasons for traditional carriers' adopting cautious approach towards ancillary revenues.

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HolidayIQ launches in-video advertisements

Holiday planning website HolidayIQ has launched in-video advertisements on the recently launched travel video section on its website.

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Mobissimo expands to Poland and Spain

Travel search engine Mobissimo has announced the launch of two new travel search sites in Poland (www.mobissimo.pl) and Spain ( http://es.mobissimo.com).

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Unlocking the power of your hotel website

By Dr Des O’Mahony, co-founder and managing director, Bookassist

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"Today's traveller is an information consumer who thrives on channel jumping"

TDS Asia 2008 Special, Singapore

The recent years has seen emergence of several new airlines business models. In such scenario, how has the definition of a `traveler' evolved?

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Can "online" travel leapfrog the regular Internet to mobile in Asia?

TDS Asia 2008 Special, Singapore

Markets in Asia have been leading the way in technology adoption, be it mobile or Internet penetration.

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Dealing with the scale, culture and developmental differences in a market like Asia

TDS Asia 2008 Special, Singapore

About Asia it is acknowledged that language issues is not the predominate factor. Rather local economies, their maturation and intricacies really determine market entry.

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TUI Travel expects TUIfly merger in 6-8 weeks: media

TUI Travel expects to announce the merger of its TUIfly low cost airline with rival Germanwings in under two months, according to media reports.

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TUI's underlying loss before tax reduced by 51% to £60m

TUI Travel Plc has made a strong start to the year, with a £73m improvement in underlying operating loss (Q1 08 loss of £41m; Q1 07 loss of £114m).

Continue reading "TUI's underlying loss before tax reduced by 51% to £60m"

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Adding value as a GDS while dealing with change on a daily basis

TDS Asia 2008 Special, Singapore

"Indirect travel distribution lives and dies by the value it creates for supplier and traveller alike."

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"Online and offline will become more complementary"

TDS Asia 2008 Special, Singapore

Favorable macro-economic conditions, fast expansion of air capacity and major investment plans of the hotel industry for Asia will require alignment of distribution capabilities to cater to the fragmented demand pools and different product types in the time to come.

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Are legacy carriers are shackled to the GDS?

TDS Asia 2008 Special: Interview with Simon Nowroz, Travelport

Low cost carriers are growing rapidly in Asia. But full service airlines, too, are responding on their part by revamping operations and offering lower fares to compete with the LCCs. In addition, some of the established airlines have  introduced their own LCCs.

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CarTrawler expands its reach in North America

Global car rental distribution system CarTrawler and Airline Reporting Corporation have agreed to deliver the CarTrawler platform to over 20,000 travel agency locations and corporate travel departments across North America.

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isango! receives $8m funding

isango! has received $8m in investment to fund its next stage of growth. The funding round, which is the first institutional round for the company, was led by SPARK Ventures, a leading quoted early-stage venture capital company in Europe..

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Lines continue to blur between supplier and retailer models

EFT Ancillary Revenue in Travel 2008 Special

Travel service providers and intermediaries are constantly working on covering all of customers' travel needs and keep them loyal by packaging additional content.

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Heathrow Airport's Terminal 5 officially opened

Queen Elizabeth II formally opened a controversial new terminal at London's Heathrow airport, built at a cost of £4.3 billion after 15 years of planning and protests.

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"User-Generated Content: The Functional Level Re-examined"

In Response to: "Key to Ensuring UGC Works Well at the Functional Level" (3.06.08), By Reggie Bradford

Continue reading ""User-Generated Content: The Functional Level Re-examined" "

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Expedia acquires CarRentals.com

Expedia, Inc. has acquired online car rental marketing and retail firm CarRentals.com.

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Kuoni posts record net result of CHF 136.3 million

Tour operator Kuoni has reported a 16.8% increase in net profits to CHF 136.3 ($135 million) last year. The profit was the highest ever recorded by the Kuoni Group.

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Abacus strengthens its LCC content, signs up Firefly

Travel facilitator Abacus International has expanded its low cost carrier airfare content with the first GDS partnership with Malaysian low cost carrier, Firefly.

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TravelCLICK and IDeaS to deliver dynamic pricing

TravelCLICK and revenue management solutions provider IDeaS have integrated their respective offering to give hoteliers immediate control of pricing decisions that maximise revenue per available room (RevPAR) and drive hotel profitability.

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Mobissimo launches Italian site

Mobissimo has become the first US travel search engine to launch in Italy (www.it.mobissimo.com) with local content specifically tailored for Italian users.

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Large international contingent at the Travel Distribution Summit Asia shows regions global appeal

Asia Pacific’s premiere online travel event, the Travel Distribution Summit Asia, begins in Singapore next week. The global appeal of the Asian region as a vital international market is highlighted by the 54% international delegate profile of this year’s event.

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Travelmarket’s interactive division enters the UK market

The Scandinavian based travel search engine travelmarket.com which officially launched in the UK on February 29th has just announced a special offer for the travel trade. Purchase marketing on the travel search engine – and receive free web production.

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Allotz.com to showcase its online inventory distribution solution at EFT's Asian conference

Allotz.com, a new technology which manages the inventory for hoteliers and online resellers, is set to share its offering in the forthcoming EyeforTravel Travel Distribution Summit Asia 2008 in Singapore.

Continue reading "Allotz.com to showcase its online inventory distribution solution at EFT's Asian conference"

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Taking care of "brand" concerns when it comes to garnering ancillary revenues

EFT Ancillary Revenue in Travel 2008 Special

From traditional carriers perspective, it is being said that airline executives have other non-operational concerns about launching ancillary revenue strategies.

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Aer Lingus grows its ancillary revenues by 71.5% to €108.7m

Irish low-cost, low-fares airline Aer Lingus has reported a 16% rise in operating profits for 2007, describing the performance as a strong one, particularly in light of the continued increases in oil prices and competition.

Continue reading "Aer Lingus grows its ancillary revenues by 71.5% to €108.7m"

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Priceline.com introduces a personal ticket scout

Priceline.com has introduced a suite of free, personalised airline ticketing features, called Inside Track, for its airline tickets services.

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Expedia Distribution appoints Tamer Tamar as MD

Expedia Distribution recently promoted Tamer Tamar to managing director and vice president role for Europe Middle East and Africa region (EMEA).

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Travel2.0 comes directly to Hotel Websites

The nature of the internet is rapidly changing. The online accommodation business is moving away from the large channel operators and directly to the hotel's own website.

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UGC sites - a dream come true for loyalty marketers or a total nightmare?

Social Media Strategies Travel 2008 Special

Recently, a senior hotel executive mentioned that loyalty marketers are inherently successful at utilising the social media/marketing environment because they've been doing it in the real world for years.

Continue reading "UGC sites - a dream come true for loyalty marketers or a total nightmare?"

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European Commission raids airlines offices over price-fixing suspicions

European Commission regulators reportedly raided international airlines on suspicion that the carriers may have operated an illegal cartel on long-haul passenger flights.

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Globalisation, better-informed travellers and technologies to drive hospitality industry's future

Amadeus has launched a new report which identifies globalisation, a new breed of customer and new technologies as three key drivers for the hotel industry.

Continue reading "Globalisation, better-informed travellers and technologies to drive hospitality industry's future"

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American Airlines adds features to mobile version of AA.com

American Airlines has added several new features to the mobile version of AA.com, providing greater access to its service not only while planning and booking travel, but also while traveling.

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Is it better for airlines to partner specialists for ancillary revenues?

EFT Ancillary Revenue in Travel 2008 Special

It is acknowledged that airlines are starting to learn about retail behaviour beyond what they already know from retailing via travel agents and their own direct distribution.

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"Travel 2.0 sites are more about branding, discovery, and especially research"

Social Media Strategies Travel 2008 Special

Suppliers are increasingly getting represented in a genuine fashion on YouTube, Second Life, and Facebook.   

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BA to save millions from the elimination of expensive legacy technology

British Airways has chosen a new software from the aviation IT specialist, SITA, and expects to save millions from the elimination of expensive legacy technology.

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Travelport appoints Jon Hall as Chief Marketing Officer

Travelport Limited, the parent company of the Travelport group of companies, has chosen Jon Hall as Chief Marketing Officer.

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VibeAgent to introduce its Facebook application

Social Media Strategies Travel 2008 Special

VibeAgent, a travel 2.0 company that combines meta-search, user reviews, and social networking to provide hotel recommendations, is set to introduce its Facebook application called jetsetter. It is targeted towards frequent travelers.

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Tripmela.com re-launches website

Tripmela.com, a source of online travel specials related to India, has re-launched its website with a new design and features.

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Beijing hotel rooms prices rise 400-1000% for Olympics: Ctrip.com

Ctrip.com International Ltd has highlighted that quoted prices for hotel stays in Beijing during the summer Olympics has jumped up by four to ten times higher than normal.

Continue reading "Beijing hotel rooms prices rise 400-1000% for Olympics: Ctrip.com"

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Travelport GDS opens new revenue streams for agents in Asia Pacific

Travelport GDS has enhanced its online itinerary tool ViewTrip and announced the launch of  a new customisable version (white label) which will enable agents in the Asia Pacific region to earn new revenue streams. 

Continue reading "Travelport GDS opens new revenue streams for agents in Asia Pacific "

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Cheapflights restructures its Board, Chris Cuddy chosen as CEO

Internet media travel company Cheapflights Ltd. has restructured its Board to position itself for its next phase of growth and international expansion. 

Continue reading "Cheapflights restructures its Board, Chris Cuddy chosen as CEO"

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LCC model is well-suited to emerging markets of Asia

TDS Asia 2008 Special

Low cost carriers are growing rapidly in Asia but it is important to keep in perspective that they have just crossed the 10% total market share threshold.

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How are "older" online Americans getting hooked onto UGC experiences online?

Social Media Strategies Travel 2008 Special

"If you create a MySpace page with little value other than cartoon characters and funny video snippets, you'll attract high school and college kids. But there are other UGC experiences online that older demographics are starting to engage with more frequency."

Continue reading "How are "older" online Americans getting hooked onto UGC experiences online?"

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Understanding the ideological clash between official web content and UGC

Social Media Strategies Travel 2008 Special

Is there is an ideological clash between official web content and user-generated content? Does it create a lot of uncertainty and confusion among travel suppliers and travel consumers alike?

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Expedia.co.in goes live in India

Online travel company Expedia, Inc. has entered India with the launch of Expedia.co.in.

Continue reading "Expedia.co.in goes live in India"

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Travelocity's customers to get immediate access to IHG's inventory and pricing

Travelocity has teamed up with InterContinental Hotels Group (IHG) to strengthen its merchant hotel connectivity platform.

Continue reading "Travelocity's customers to get immediate access to IHG's inventory and pricing"

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Stepping up - The Middle East’s plan to dominate the luxury destination market

In less than ten years the Middle East has exploded onto the international travel market, offering luxury that is only rivalled by a few other destinations.
Boasting the world’s tallest and only 7 star hotel The Burj Al Arab, man made islands and very soon the world’s tallest building. However it’s not only infrastructure that’s rapidly developing, hotels and resorts are experiencing phenomenal growth and are witnessing revenues increasing by up to 25% over the course of 3 years.

Continue reading "Stepping up - The Middle East’s plan to dominate the luxury destination market"

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What does UGC need to deliver? Facilitate a purchase decision or rather provide value?

Social Media Strategies Travel 2008 Special

How are travel suppliers embracing travel 2.0 trends? Is consumers' participation being monitored and responded to by suppliers?

Continue reading "What does UGC need to deliver? Facilitate a purchase decision or rather provide value?"

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When do consumers seek out UGC in the buying cycle?

Social Media Strategies Travel 2008 Special

Online travel researchers use UGC throughout the buying cycle.

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Key to ensuring UGC works well at the functional level

Social Media Strategies Travel 2008 Special

Considering the buzz around Travel 2.0, it is critical to assess where such sites are headed in the next year or so.

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easyJet cheap flights ad banned owing to complaint from Ryanair

easyJet has been forced by the Advertising Standards Agency to withdraw some of its adverts.

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Skybus founder wants to start low-cost airline: media

The founder of Skybus Airlines at Ohio's Port Columbus International Airport is reportedly planning a similar project for Yeager Airport.

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Booking.com goes for expansion in the US

Online hotel reservations agency Booking.com has opened two new offices in New York and San Francisco as part of its business expansion in the United States and North American Region.

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Rate Tiger unveils a tool to manage the future of online distribution and revenue strategy

Rate Tiger has announced the production of RTStrategy as the first intelligent software aiding hoteliers in online benchmarking, rate calculation and forecasting as well as distribution management.

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A new online resource to provide revolutionary TripQuality rating for every flight searched

InsideTrip has announced the public beta launch of its online travel shopping site, which not only offers  the best prices, but also the ability to search by "TripQuality" rating.

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Branson brings the power of Virgin to booking on-demand charter

Virgin Charter, described as the online marketplace for a "smarter way to charter" and the first-ever end-to-end solution for private air travel, is now open.

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Tripmela.com re-launches website

Tripmela.com, a source of online travel specials related to India, has re-launched its website with a new design and features.

Continue reading "Tripmela.com re-launches website"

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"Be ruthless in concentrating efforts on streams that make the money"

EFT Ancillary Revenue in Travel 2008 Special

Should airlines concentrate on the part of the business where they can add value? Should they also enter into commercial relationship with an array of partners?

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Airlines should take more control of the whole buying process on the web

EFT Ancillary Revenue in Travel 2008 Special

Any discussion of ancillary revenue should also include a realisation of how the core revenue is being sold. Once core retailing strategy is in place, which ancillary revenue and how it is going to be sold comes into the picture.

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SPI and LeisureLink sign deal

Vacation Ownership software provider Systems Products International (SPI) and LeisureLink have announced an agreement to create integration software that will give SPI clients access to major online travel sites, as well as all three US global distribution systems.

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easyJet uses Windows Server 2008 technology for its website

easyJet is deploying a range of Microsoft server technology, in particular the IIS7 web browser, for its website.

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Ensuring optimal usage of CRM applications at the property level

CRM in Travel USA 2008 Special

What is key in ensuring that CRM technology results in understanding consumer better?

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Importance of rewarding and retaining best customers for online travel agents

CRM in Travel USA 2008 Special

Different customer groups warrant a different level of investment via marketing communication programmes, via offers and incentives.

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easyJet to buy back its shares

easyJet is reportedly planning its first share buyback with a proposal to purchase and cancel up to 10% of outstanding stock.

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Wotif.com launches brand campaign

Wotif.com has launched its first major marketing campaign, encouraging Australians to getaway more often with the message 'Why not when you can Wotif'.

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