m-Travel.com and Travel Distribution News

Archives for December 2007

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Does loyalty exist in the online travel world?

Social Media Strategies Travel 2008 Special

Suppliers are focusing on implementing tailored web strategies for their loyal members, offering a number of personalisation tools and features distinctive for each member based on their memebership profile. As the race for influencing and retaining consumer evolves, what does " loyalty" stand for online travel agencies?

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"Carbon offsetting is a way to make the problem visible but it is not the solution"

EFT Special

In these times of noticeable global warming and environmental changes, knowing how travel companies are contributing towards conserving and supporting the environment can be quite insightful.

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"Where the US goes, Europe will likely follow"

By Ritesh Gupta

In 2007 search engines in the US strengthened their Web 2.0 applications, in some cases via inorganic growth through acquisitions of social networking, review/ ratings sites and UGC sites.

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Assessing the involvement of travel companies in carbon-neutralisation campaigns

By Ritesh Gupta

Earlier this year, easyJet became the first airline to outline the environmental requirements that must be met by the next generation of short-haul super-clean aircraft; and unveiled its design of what such an aircraft could look like for operation by 2015.

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What are the distribution secrets of ‘Worlds Leading New Airline’?

A string of accolades including ‘New Airline of the Year’, ‘Asia’s Leading Budget Airline’, ‘Best New Service’ and ‘Best Business Class Carrier’ (both low cost) has put a proverbial spring in the step of Oasis Hong Kong Airlines (OHKA). But it has been the most recent winning of the ‘World’s Leading New Airline’ prize at the World Travel Awards that has iced their already substantial cake.

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Preferred bidder for Alitalia SpA by mid-January

The Italian government will make its decision on the sale of Alitalia by mid-January, as per the information available.

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Cathay Pacific Airways and Dragonair launch first airline carbon offset scheme in Asia

Cathay Pacific Airways and its sister airline Dragonair have launched "Fly Greener", a new voluntary carbon offset scheme that will give passengers the opportunity to reduce their carbon footprint by offsetting the carbon emissions attributable to their journey.

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Travelguru to acquire Desiya for US$25m: media

After consolidation in the Indian aviation industry, it is the turn of online travel intermediaries to get on with the same.

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Kingfisher Airlines-Deccan to merge

India's low-cost airline Deccan is to merge with Kingfisher Airlines next year.

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Virgin America lost $35m in its 1Q

Virgin America lost $35 million during its first quarter in the business. The figure was reported on the US' Department of Transportation website.

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Avis's new online tool to enable business customers to make the most of their time on the road

Avis Rent A Car System, LLC has launched a new service at www.avis.com/mywhere2 in order to help travelers maximise free time on business trips.

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easyJet introduces Speedy Boarding Plus

Low-fares airline easyJet has upgraded its Speedy Boarding service and introduced Speedy Boarding Plus across Europe.

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World Travel Holdings to manage cruise fulfillment for Orbitz and CheapTickets

Online travel company Orbitz Worldwide has reached an agreement with World Travel Holdings (WTH) to manage cruise fulfillment for the Orbitz and CheapTickets brands.

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Kango to offer a combination of semantic and social search technology

Kango , a travel search and discovery application which had received a Series A round of funding of $4 million from Shasta Ventures earlier this year, has announced the opening of the site to its first beta users.

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Podcast: Industry consolidations

Mathias Friess, General Manager Worldwide Sales & Distribution, Virgin Blue

Speaking on Industry consolidations and how these might translate into the Asia-Pacific regional climate

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Orbitz eliminates Global CMO post, focuses on local approach

Orbitz Worldwide Inc. has eliminated its Global Chief Marketing Officer position. The company has decided to manage marketing efforts on a regional basis.

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A user-driven tool to deliver an unprecedented virtual experience

Atlanta-based Integrative Logic has built a collection of Virtual Trip Kits that combine "cutting edge data-driven CRM with the ultimate in Web 2.0 interactive travel planning."

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Alternative Airlines upgrades its core booking technology

Alternative Airlines, a site specialising in online bookings for "lesser known airlines", is upgrading its core booking technology to round-off its first year of trading.

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Travelocity and IgoUgo come up with a voluntourism community site

Travelocity and IgoUgo have launched a voluntourism community forum where users can share their own trip experiences complete with photos and personal commentary.

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Flight search as per an individual's interests

Travature.com has integrated additional and "novel" functionality to its flight search process with activity tags.

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TRIPIT ANNOUNCES MOBILE ACCESS TO TRAVEL ITINERARIES

New "TripIt To Me" Feature for Road Warriors is Unveiled at Web 2.0 Summit

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New travel video sharing and networking site launched

A new travel video and networking site Rtravel.com has been launched. Rtravel is an independent UK-based start-up company.

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AdReady raises $10 million

Advertising technology company AdReady has reportedly raised $10 million in venture funding led by Bain Capital Ventures.

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RateGain launches an on-demand market intelligence application

RateGain has introduced its latest SAS (software as a service) NetReports, that provides competitor analysis to the product managers of tour operators, wholesalers and online travel agencies.

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Kuoni and CEO Armin Meier part ways

The Board of Directors of Kuoni Travel Holding Ltd. and Armin Meier, CEO of the Kuoni Group, have decided to separate, by mutual agreement, as per the end of 2007.

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Transat's profit declines in 4Q, posts record net income in full-year

Integrated tourism company Transat A.T. Inc.'s fourth-quarter profit dropped to $7.7 million from a year-earlier $13.6 million.

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Abacus focuses on content of low cost carriers for travel agency subscribers

Abacus International has announced an upgrade to its Abacus Whiz solution that will allow its entire network of 15,000 travel agency locations to access international flights offered by low cost carrier AirAsia.

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Lufthansa to buy 19% stake in JetBlue

Germany's national flag-carrier Deutsche Lufthansa is to buy a 19% stake in low-cost US airline JetBlue Airways in a deal worth about $300 million.

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Flight Centre expects 25% growth in pre-tax profit for the full year

Flight Centre Limited (FLT) has boosted its outlook for 2007/08, projecting an $85-$90 million pre-tax profit for the first half, a 60-70% improvement on the previous corresponding period.

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TUI Travel operating profit up 5% YoY

TUI Travel has posted a 5% year-on-year growth in operating profits to £287 million.

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First GDS partnership for a low cost carrier in India

Travel facilitator Abacus International has announced the first GDS partnership in India's low cost carrier (LCC) market with the launch of its distribution of fares for Deccan.

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To be an OTA or not to be: that is the suppliers question

The online travel distribution landscape is changing, suppliers have now realised the power they have as holders of inventory.  Alongside this, they are also diversifying their product mix by cross-selling inventory from partners – effectively making them a competitor to OTAs.

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How can you drill into CRM opportunities throughout your travel company?

Only 15% companies feel successful with their CRM programs (IBM Business Consulting Services) which shows that most of CRM efforts do not achieve their goals.

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Which airline tops Email Brand Equity?

Email Data Source, a provider of email competitive analysis data, ranked ultra low cost carrier Spirit Airlines as the number one airline in its latest Email Brand Equity Index ranking of marketers in the airline industry.

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Bebo introduces new application platform

Bebo is working with social networking website Facebook on an application development platform that works across both sites.

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Microsoft acquires Multimap

Microsoft Corp. has acquired online mapping service company Multimap.

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WhereIveBeen.com introduces exclusive Bebo.com travel application

Social travel application Where I've Been (WIB) has formed a partnership with social media network Bebo.com.

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Points International expects '08 revenues to more than double to $65-$75 million

Loyalty reward solutions provider Points International Ltd. has provided initial guidance for 2008 and announced the upcoming launch of the beta version of its Global Points Exchange (GPX).

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China can't spell G-O-O-G-L-E as search engine falters as Verb: media

Google Inc. is struggling to become a verb in China, reports Bloomberg.

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Premier Inn's performance buoyed by sustained corporate demand

Leisure group Whitbread's hotel chain Premier Inn has witnessed strong growth in sales, buoyed by sustained corporate demand.

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Thomas Cook beats profit forecast

Thomas Cook has shared that its full-year operating profits will significantly exceed market expectations.

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Online bidding for travel packages

Indian online travel community Oktatabyebye.com has come up with what is being described as country's first-ever online bidding for travel packages.

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Oman Air to increase presence in Asia Pacific region

Further to Oman Air’s recent launch of non stop daily flights between Muscat and London, it followed up 2 days later with the launch of five direct flights a week to Bangkok.

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Preparing hotel industry for new era in search, reservation and distribution

Amadeus has completed the migration of 75,000 hotel properties onto a next-generation distribution technology platform.

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Top-of-screen positioning for Worldspan Accents ads

Travelport GDS and TravelCLICK, Inc. have announced that Worldspan Accents advertising has been enhanced and repositioned for top visibility among travel agents through the Worldspan by Travelport distribution system.

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Sabre Travel Network comes up with technology breakthrough for LCCs

Sabre Travel Network has launched enhanced air shopping capabilities with AirTran Airways that will provide the airline and Sabre Connected travel agencies a distinct advantage in serving their customers.

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GOL Linhas expects passenger number to touch 27.4 million next year

GOL Linhas Aereas Inteligentes expects passenger numbers to rise to 27.4 million in 2008 from the 24.1 million it expects to carry in 2007 as the parent company of GOL Transportes Aereos S.A. and VRG Linhas Aereas S.A announced the preliminary outlook for the full year 2008.

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CCRA strengthens its hotel programme

CCRA International, Inc. (CCRA), an online supplier of negotiated hotel rates to the travel agent market, has shared that over 20,000 hotel partners have enrolled in the 2008 CCRA Hotel Program.

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TUI and Royal Caribbean to jointly target German cruise market

Tour Operator TUI AG is to launch a new joint venture with Royal Caribbean Cruises Ltd. that will serve the German cruise market starting in 2009.

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First low-cost Caribbean airline to be launched in Jamaica: media

A group of entrepreneurs has reportedly applied to the Jamaican government to create the first Caribbean low-cost airline.

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Poland's LOT partners Mondial Assistance

LOT, the largest airline company in Poland attracting 3.7 million travellers in 2006, has chosen Mondial Assistance to distribute travel insurance on its website.

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TRAVELfusion's web-based distribution system continues its rapid growth

TRAVELfusion, which has built direct connections to 140 low cost carriers from around the world, is planning to reach 200+ bookable airlines by third quarter of 2008.

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Jet2.com to utilise Teleticket's credentials within the travel trade

Flight consolidator Teleticket has formed a partnership with low cost airline Jet2.com.

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VIBEAGENT ADDS PRICELINE VETERAN TO MANAGEMENT TEAM

Dennis Ortiz joins VibeAgent as the new Vice President of Marketing

Charlottesville, VA, Friday, December 7th, 2007 ­ Continuing to build upon the momentum generated from the successful launch of its web site three weeks ago, VibeAgent.com is adding a veteran of the online travel world to its management team. Dennis Ortiz joined VibeAgent this week and will become the young company¹s Vice President of Marketing. In this position, Mr.Ortiz¹s responsibilities include developing and executing VibeAgent¹s marketing strategy to help grow VibeAgent¹s user base, review content, and hotel bookings.

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Ancillary revenue is the incentive for suppliers to grow their brand websites

Online bookings are increasingly, and so is the share suppliers’ sites are getting from this market growing by over 22% year on year.  The reason for supplier power from a consumer point of view: price and convenience.  From the suppliers stand point: ancillary revenue.

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Is the time right for mobile?

 

Mobile has long been on the tip of the industry’s tongue, but only now has the technology reached the point where it can become a reality. Speedier mobile web browsing, integrated wi-fi and user-friendly interfaces mean that it is now possible for customers to interact with your brand anywhere, at any time.

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Where does UGC fit into suppliers' online marketing strategy?

Social Media Strategies for Travel 2008 Special

Earlier this year, Starwood Hotels & Resorts had introduced the redesigned version of its website for members of Starwood Preferred Guest hotel loyalty programme, SPG.com.

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Enabling hotels to offer dynamic packaging on their own website

IXeo Interactive, in partnership with Micros Systems, has launched micros-ix, an online gateway enabling hotels to offer dynamic packaging on their own website.

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Steak Media set for expansion in US and Australia

Digital marketing agency Steak Media is opening up offices in New York and Melbourne.

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Sabre's TripTailor Vacations witnesses sizable growth

Sabre Travel Network's TripTailor Vacations has gained momentum with agents in 2007, with a 65%  growth in total number of trips in October and November 2007 over the same months in 2006.

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Experts from YouTube, Hilton, Starwood, Orbitz and Travelocity Discuss How to Monetize Social Media

Recent findings from EyeforTravel’s “Online Marketing Report” reveal that 79% of travel industry executives view social media as a long-term part of the online marketing mix. The evidence is clear: For the travel industry as a whole, UGC and social networking is not a passing fad – it’s a must.

Continue reading "Experts from YouTube, Hilton, Starwood, Orbitz and Travelocity Discuss How to Monetize Social Media "

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Experts from YouTube, Hilton, Starwood, Orbitz and Travelocity Discuss How to Monetize Social Media

Recent findings from EyeforTravel’s “Online Marketing Report” reveal that 79% of travel industry executives view social media as a long-term part of the online marketing mix. The evidence is clear: For the travel industry as a whole, UGC and social networking is not a passing fad – it’s a must.

Continue reading "Experts from YouTube, Hilton, Starwood, Orbitz and Travelocity Discuss How to Monetize Social Media "

Disposable Income Boom – Selling and Marketing to the Growing Asian Middle Class

The burgeoning Asian middle class with its greater access to disposable income, is like gold dust to destination marketers the world over. But understanding how to accurately reach out and sell to this segment is complicated, and may require rethinking popular modern strategies.

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Advertising.com creates new revenue stream for Facebook Application publishers

Advertising.com has launched its new WIDGNET services programme, enabling developers of Facebook applications and similar tools to join the company's ad network and earn advertising revenue from their creations.

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Expedia CruiseShipCenters brand unveiled

Online travel company Expedia, Inc. and CruiseShipCenters International, Inc., a cruise vacation specialist, have unveiled their new combined brand Expedia CruiseShipCenters in Las Vegas.

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TUI Travel group appoints Sandra Leonhard as e-commerce director

TUI Travel group has chosen Sandra Leonhard as its new director of web strategy and business development.

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Delta cuts fourth quarter margin guidance

Delta Air Lines, Inc. has warned of a fourth quarter operating loss on account of higher-than-expected fuel prices.

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Revenue Management Asia Pacific Podcast – Human Capital in RM Exclusive

Download this short interview with Stefan Wolf, Director of Revenue Management, Shangri-la Hotels & Resorts.

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"US airline mergers no magic wand"

Mergers between US airlines are not add a "magic wand" and could add to problems at carriers in the short term rather than fix them, according to an industry executive.

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TUI Travel joins the ancillary revenue gold-rush

TUI Travel has realised the importance of strengthening their ancillary revenue strategy and has appointed Sandra Leonhard as the group-wide director of web strategy and business development.

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Podcast: dohop talk about how intermediaries can add value to the distribution chain

Frosti Sigurjonsson, CEO of dohop talks to EyeforTravel about how intermediaries can add value to the distribution chain.

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Attend travel and climate change conference for free

Is your travel business suffering due to climate change legislation and changing consumer behaviour. Participate in the high level Conference discussing how this very topic today and discover how you can continue to grow in an era of climate change online…  and its all for free.

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Low-cost executive jet taxi operator completes private placement of €21m

JetBird, described as the first Pan-European, low-cost executive jet taxi operator, has successfully completed a private placement which now values JetBird at approximately €101 million.

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China increases focus on managed business travel: study

An increase in the development of business and trade in China and within Asia Pacific is expected to result in an increment of business travel expenses in 2008, according to 53% of companies surveyed by American Express Business Travel.

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Orbitz renews distribution agreement with Avis Budget Group

Orbitz Worldwide has reached an agreement with Avis Budget Group, Inc. to distribute Avis Rent A Car and Budget Rent A Car inventory.

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Aeroplan to buy Nectar, eyes international expansion

Aeroplan Income Fund will buy UK-based Nectar loyalty programme operator LMG for C$717.5 million.

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Traditional travel agents who ignore Travel 2.0 are playing with fire

Travel 2.0 has delivered the mainstream travel industry a wake-up call rather than the killer blow that some industry commentators predicted.

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Podcast: Leger Holidays

Leger Holidays on how its not just the airlines taking advantage of ancillary revenue

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What does future hold for UK travel agents and tour operators?

UK outbound tourism expenditure, excluding expenditure on travel to and from the UK, totalled £34.41bn in 2006, according to a new report.

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Continental Airlines launches a carbon offsetting programme

Continental Airlines has launched a carbon offsetting programme, developed in partnership with non-profit Sustainable Travel International.

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Travel Ad Network appoints Brian Silver as Chief Operating Officer

Travel Ad Network (TAN) has announced that Brian Silver, a TAN Board of Directors since earlier this year, will join the company as Chief Operating Officer, a newly created position.

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Improvement trend in the US airline industry expected to reverse a five-year decline

The US air transportation industry is poised to begin producing real contributions to economic growth, according to a report by IBISWorld, Inc.

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Travelocity officially launches its site in New Zealand

Travelocity, which booked US$10.1 billion in travel worldwide last year, has formally launched Travelocity New Zealand.

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FlightStats builds a flight tracker application for Facebook

Conducive Technology, developer of FlightStats, has recently introduced a new applicant for Facebook users, allowing them to share flight status and location with their FaceBook friends and follow the progress of friends' flights over a map.

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BA to explore web 2.0 via special innovation unit

British Airways (BA) has reportedly set up a special innovation unit to explore ways the airline can use web 2.0, shareware and open source technologies.

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TUI eyes mobile phone-centric offering

TUI has indicated about its plans to introduce new offerings including use of mobile phones for transferring  information from online brochures to such devices.

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Online reviews very influential in offline purchase decisions: Study

A recent study has indicated that consumers were willing to pay at least 20% more for services receiving an "Excellent", or 5-star, rating than for the same service receiving a "Good", or 4-star, rating.

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Traveleyes founder wins first ever Stelios Disabled Entrepreneur Award

Amar Latif won the first ever Stelios Disabled Entrepreneur Award, run by charity Leonard Cheshire Disability, in London last week.

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