Strive for Excellence with One of the World’s Fastest Growing Airlines!

As the Middle East’s only 5-Star airline and one of the world’s fastest growing carriers, Qatar Airways is dedicated to excellence and continuous improvement.  We apply this same philosophy towards our people where we provide career diversity, continual development and training.

We are looking for exceptional individuals to join our Global Sales and Distribution department at QR Head Office in Doha, Qatar.

We invite applications for:

MANAGER GLOBAL TELEPHONE SALES

We need an experienced Manager for this role who will establish a professional, efficient and cost effective centralized voice reservation processing capability within Qatar Airways.

This management position reports directly to the Senior Manager Global Sales and Distribution, managing highly experienced three Regional Managers. The responsibilities covers the following areas:

• Reduction of voice reservations workload in City Ticket Offices
• Improvement of call handling quality for customers and conversation ratio and revenue yield from the calls received.

Qualifications and Requirements
• Bachelors or Graduate degree
• Over 5 years of relevant experience, 3 years of which in a management role in Central Reservations
• Must have strong customer service experience and focus
• Must have good understanding of required technology
• Excellent people skills and management skills
• Must possess strong quantitative and qualitative skills and advanced problem solving capabilities
• Must be proficient in English

If you are looking for a challenging, high-flying career with unique opportunities for career development, this is the place for you!

Visit our website at www.qatarairways.com for more details or feel free to send you CV directly to comrecruitment@qatarairways.com.qa