Archives for July 2007

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July 31, 2007 | Permalink | m-Travel.com

Start Utazas goes for proactive customer service with voice, video and text chat capability

Hungarian online travel portal Start Utazas has launched what is being termed as “the industry’s first proactive live voice, video and text chat capability developed exclusively for sales and customer service on the company’s website.”

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July 31, 2007 | Permalink | m-Travel.com

SideStep partners Silverjet, expands its luxury travel search offering

SideStep has expanded its luxury travel search offering as it signed a partnership with business class  British airline Silverjet.

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July 31, 2007 | Permalink | m-Travel.com

First Choice enhances customer service with Verint’s software

First Choice has witnessed enhancement in the quality of customer service operations with Verint Systems’ Witness Actionable Solutions Impact 360 Quality Monitoring solution.

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July 31, 2007 | Permalink | m-Travel.com

Flight Centre abandons JV with Pacific Equity Partners

Flight Centre has decided to terminate its proposed leveraged joint venture with Pacific Equity Partners.

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July 31, 2007 | Permalink | m-Travel.com

Wizz Air and Hotelopia sign a deal to tap Eastern European market

Online hotel booking specialist Hotelopia has formed a partnership with Wizz Air to supply accommodation services on www.wizzhotel.com

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July 31, 2007 | Permalink | m-Travel.com

Wikia gets closer to a new open source search platform

Wikia has acquired Grub, a web crawler that will enable Wikia's forthcoming search service to scour the web to index relevant sites.

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July 30, 2007 | Permalink | m-Travel.com

Travel brands most at risk from user generated comments

Travel products and services was identified as the sector most at risk from negative comments on social networks, according to the 2007 Social Media for Brands Report commissioned by search conversion agency Tamar.

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July 30, 2007 | Permalink | m-Travel.com

First stage of new pan European reservation system Project GLOBE completed

BlueSky Travel Systems, a provider of open travel distribution software, has announced the first stage of the implementation of its itour Travel Distribution Suite into Project GLOBE.

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July 30, 2007 | Permalink | m-Travel.com

Travel management companies need to take an active role in aggregating content

The full-content agreements signed in 2006 between airlines and GDS are at best a stop-gap measure for corporations seeking efficient access to airfare inventory, according to a white paper on current trends in travel distribution released today by BCD Travel.

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July 30, 2007 | Permalink | m-Travel.com

Baidu continues to be ahead of Google in search engine market in China

Baidu continues to lead the China search engine market, according to a report China Search Engine Market Quarterly Tracker Q2 2007 recently released by Analysys International.

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