Raising the bar on ticket repricing technology

Worldspan has come up with a new initiative in ticket repricing technology, introducing Worldspan Rapid Reprice Select (patent pending).

The solution unites key features of Worldspan e-Pricing with the core Rapid Reprice ticket repricing tool, the travel industry’s first solution to automate the time-consuming process of repricing airline tickets when traveler itineraries change.

“The result is another dynamic industry-first tool that lets travel buyers retrieve up to five alternative low-fare itineraries, make a selection and rebook a trip - all in a single transaction, in seconds. Rapid Reprice Select is available to Worldspan’s US travel agency, e-commerce and airline customers. Capabilities currently apply to travel itineraries with a US point of sale and travel within the United States. Product features will expand to enable shopping and repricing of itineraries with a U.S. point of sale to destinations worldwide,” the company stated.

“Worldspan has raised the bar on ticket repricing technology to a whole new level with the release of this product,” said Sue Powers, Worldspan chief information officer and senior vice president - Worldwide Product Solutions. “Sustained innovations in fares and pricing are key to helping our customers attract and retain new business, reduce their operational costs and deliver traveler services that are unmatched in the industry.”

According to the company, Rapid Reprice Select allows travel agents, airline reservations agents, and website customers to make changes to a ticketed itinerary and retrieve not only one alternative but up to four additional low-fare itinerary options, for a total of up to five new itineraries. New options are integrated into an easy-to-read display, each reflecting an accurate, completely recalculated price, including appropriate fares, taxes, additional collections, refunds, penalties or administrative fees. Users simply select their favored option and Rapid Reprice Select completes the rebooking instantly.

Worldspan’s exclusive pricing engine and comprehensive fares and rules database support Rapid Reprice Select transactions, automatically researching old and new fares and rules, and displaying new itinerary options.

Rapid Reprice Select technology helps travel companies achieve significant time and cost savings by decreasing the look-to-book ratio, or the number of transactions that are initiated and successfully completed. The technology eliminates the need to conduct separate shopping and repricing requests to find more than one alternative for travelers, and service to travelers is greatly enhanced by the speed and accuracy in presenting several itinerary options with definitive prices.