Delta and IBM sign seven-year IT infrastructure services deal

Delta Air Lines, its subsidiary Delta Technology and IBM have signed a seven-year IT infrastructure services agreement.

The initiative will support the airline’s ongoing IT needs as it restructures its operations and progresses toward emergence from bankruptcy in the first half of 2007.

Under the agreement, IBM will partner with Delta Technology to provide Delta with comprehensive IT mainframe and mid-range services. By outsourcing the airline’s IT infrastructure management, Delta will realise a significant cost savings over the term of the agreement, as per the information available.

Delta and Delta Technology are partnering with IBM to provide the airline with a flexible, responsive and cost-effective service delivery model, said Shirley Bridges, chief information officer, Delta Air Lines.

“IBM demonstrated that it has the industry knowledge and technical expertise to meet the demands of a major airline. By working together, we will achieve our goal to reduce costs on a long-term basis while ensuring a positive customer experience,” said Bridges.