October 12, 2005 | E-mail article link | m-Travel.com

Hotels.com develops website

Introducing enhancements including a side-by-side property comparison
tool and an easier to use homepage, Hotels.com has launched its new
website.

The site provides "consumers all the expert tools they need to plan,
shop and book lodging on or offline", says Hotels.com.

Apart from what is being termed as industry's first side-by-side
property comparisons, the site has now got enhanced search tools, more
information about hotel amenities and features, 360-degree in-room hotel
experience through virtual tours, guest ratings with scores based upon
over 130,000 customer hotel stays at properties around the country,
consumer friendly property summaries with recommendations including the
type of travelers the property is best suited and photo gallery.

Additionally, Hotels.com provides its customers the ability to speak
with its team of city specialists at 1-800-2-HOTELS who can provide the
expertise to help a customer find the right property based upon their
specific travel needs.

"We ask our customers what they want when booking travel, and
hotels.com's new features will not only deliver on their expectations
but exceed them," said Carl Minto-Sparks, senior vice president
marketing and retail operations.

Hotels.com says it employs a team of hotel evaluators responsible for
gathering the industry's most current, relevant and useful information
about hotels, so customers know they can book with confidence.

"On-site visits to hotels.com properties ensure that the descriptions
are accurate and up-to-date so that a customer can be sure the hotel
will be just as they imagined when booking online, with no surprises,"
states the company.

Hotels.com has also changed its tagline to "We know hotels inside and
out."  Additionally, the fall television advertising campaign will
feature the renowned hotels.com "hotel experts" who utilise these new
website enhancements in a clever and original way.

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